Attention, customers purchasing Destiny Awaken Publications-Publishing Services in order to receive a full refund you must submit a written cancellation notice within 3 days of original purchase. After 3 days of purchase there will be no refund returned to you. Please, forward your cancellation notice to publish@destinyawakenpublications.com For all other purchases, please send us an email of goods you would like to return to the email address listed above. From the date we receive your email you have only 14 days to return damaged goods to receive a replacement of goods or full refund. Please, return items to P.O. Box 30518 Washington D.C. 20030 There will be no exceptions to this policy! Thank you for doing business with D.A.P.